Colchester United Hospitality Ltd. is registered in the UK under company number 0682644 at the registered office: JobServe Community Stadium, United Way, Colchester, Essex, UK CO4 5UP.
Colchester United Hospitality Ltd. and its affiliate companies respect your privacy. This policy tells you what to expect when we collect personal information when you use our Online Booking service to book a conference or meeting.Information we collect automatically
We also may use analytics such as Google Analytics, a third party provider, to collect anonymous information to generate reports on site usage for evaluation and analysis.
The table below explains the individual cookies we use and the purpose for using them.
|TempBookingID||Temporary Booking ID||To enquire and make bookings|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block all cookies it will interfere with your ability to use our online services.
Colchester United Hospitality Ltd. rely upon a number of legal grounds to ensure that our use of your personal information is compliant with applicable law.
We use personal information to facilitate the business relationship we have you, to pursue our legitimate business interests and to comply with financial regulatory and other legal obligations and. We also use personal information to complete payment transactions.
When you book online we use the personal information to set up a customer account to provide you with the services you requested and contact you in this regard. We may also follow up with you about your event and send you information about our Conference & Meetings services in the future. You can ask us at any time to stop sending marketing messages at any time by using the unsubscribe function in the email or contacting us at any time.How long we keep your information
We will keep the personal information for only as long as you have an account with us, including satisfying legal, accounting or reporting requirements. Details on specific retention periods are available by contacting us at firstname.lastname@example.org
We use reasonable and appropriate safeguards to protect personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the nature of the personal information and the risks involved in processing that information.Who we share the information with
We do not share personal information with companies or individuals outside of Colchester United Hospitality Ltd. and its affiliate companies unless one of the following circumstances applies:
We may share personal information with a trusted third party service/software provider that we use to provide you with the services you have requested. Any third party provider we share your personal information with are obligated to keep your details securely and to only use them to fulfil the service they provide you on our behalf.Online Payment Service Provider
We use Worldpay to process personal information for online credit card transactions. When making an online payment your credit card details are collected directly by Worldpay. Worldpay processes the data to complete the transaction on behalf of Colchester United Hospitality Ltd. Worldpay also uses the data to comply with its regulatory obligations and in this role Stripe is a data controller.Legal Duty
We may disclose personal information to a third party to comply with legal or regulatory obligations.
We may transfer your personal information outside of the EEA as necessary to provide our services. Colchester United Hospitality Ltd., its affiliate companies and third party providers will ensure that appropriate safeguards have been implemented for the transfer of personal information in accordance with applicable law.Your rights regarding your information
You have the right at any time to request access, rectification or erasure of your personal information. You can also restrict or object to certain kinds of processing and report any concerns to UK’s data supervisory authority, Information Commissioner’s Office.
You are not obliged to share your personal information but if you choose not to we may not be able to provide you with the service you have requested.Contact information
If you have any queries relating to the use of your personal information, please contact our data protection representative by email at the address below:email@example.com